iOS App Support

Need help with the Nashville EDM iOS app? We’re here to help with account issues, event details, notification problems, and bug reports.

Contact Support

For support, email us at:

admin@nashvilleedm.com

Please include your device model, iOS version, and a brief description of the issue.

Response Time

Our typical response time is 1–2 business days.

Frequently Asked Questions

How do I contact support for the iOS app?

Email admin@nashvilleedm.com and include your device model, iOS version, and a short description of the issue.

How long does support take to respond?

We typically respond within 1–2 business days.

The app is not loading events. What should I do?

Check your internet connection, close and reopen the app, and restart your device if needed.

I found incorrect event details. How can I report it?

Email support with the event name, venue, date, and what needs to be corrected.

I am not receiving app notifications. How do I fix this?

Make sure notifications are enabled for Nashville EDM in iPhone Settings and that Focus/Do Not Disturb isn’t blocking alerts.

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