Privacy Policy

Personal Information: We may collect personal information that you voluntarily provide when you:

• Create an account (artist, promoter, or user)
• Submit an event listing
• Subscribe to our newsletter
• Contact us through our website or app

This information may include your name, email address, phone number, social media handles, and other profile details you choose to provide.

Automatically Collected Information: When you use our Services, we may automatically collect certain information including:

• IP address and browser type
• Device information (such as device model, operating system, app version, and language)
• App and website usage information (such as pages/screens viewed, interactions, and session activity)
• Technical diagnostics (such as error reports and crash logs)
• Pages visited and time spent on pages
• Referring website information

App Permissions and Device Features: Depending on your settings and how you use the app, we may request access to certain device features (for example, push notifications). You can manage most app permissions at any time through your device settings.

Our app may request access to certain iOS permissions only when needed for a feature you choose to use. You can allow or deny permissions, and you can change them later in your device settings.

• Notifications: Used to send service-related alerts and updates if you opt in.
• Camera: Used only if you choose a feature that captures photos or media in the app.
• Photos/Media Library: Used only if you choose to upload or select media from your device.
• Location: Used only if you choose a location-based feature and grant location permission.

If you disable a permission, some app features may not function as intended.

We use cookies and similar technologies to track activity on our website, and we may use SDKs and similar technologies in our app to understand usage and improve performance.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. For the app, you can manage certain tracking and permissions through your device and app settings.

We do not sell your personal information. We may share your information in the following situations:

• Public Profiles: Artist profiles are publicly visible on our website
• Event Listings: Event information you submit will be publicly displayed
• Service Providers: We may share information with third-party vendors who assist in operating our website and app (such as hosting, analytics, communications, payment, and technical support providers)
• Business Transfers: Information may be transferred as part of a merger, acquisition, financing, or sale of company assets
• Legal Requirements: We may disclose information if required by law
• With Your Consent: We may share information for other purposes you authorize

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or mobile networks is 100% secure, and we cannot guarantee absolute security.

We retain personal information only for as long as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

Our Services may include links to third-party websites and integrations with third-party services, including ticket sellers, venue websites, social media platforms, analytics providers, and payment processors.

These third parties may process information under their own privacy policies and terms. We are not responsible for the privacy practices of external services we do not control.